There are many great recommendations for key KPIs to focus on in evaluating your approach
Surprise Billing: Your Emerging Opportunity in the Patient Experience
From telehealth to public health data reporting, patient-centered initiatives are at the heart of almost all the disruption we’re
The Hospital Revenue Cycle is Entering a New Age of Collaboration
Collaboration has long been important to revenue integrity, but we’re entering an
Refresh Your Patient Engagement and Experience Strategies – Before It’s Too Late
Most hospitals and health systems are years deep into their patient engagement and patient experience strategies. Many have also seen great results – from initiatives
You Thought Cash Flows Mattered Before? They’re More Important Than Ever
While patient volumes aren’t the rollercoaster they were early in the pandemic, for many, they’re still difficult to pin down. But that’s just the beginning.