Responsible for securing prior authorizations for ordered procedures by coordinating with U.S. commercial payers and ensuring compliance with medical policy and reimbursement requirements.
Job Description
Key Responsibilities
Review clinical documentation to verify medical necessity and alignment with payer medical policy guidelines
Prioritize authorization requests based on urgency, service type, and turnaround time requirements
Obtain prior authorizations through payer portals or telephonic follow-ups and track pending cases
Maintain up-to-date payer-specific authorization requirements and documentation checklists
Initiate and manage appeals for denied or partially approved authorizations
Respond to clinic and internal team inquiries related to payer policies and authorization status
Verify accuracy of CPT and ICD-10 codes associated with ordered procedures
Manage high-volume, time-sensitive workloads while maintaining accuracy and compliance
Qualifications
2-4 years of experience in pre-authorization for the U.S. healthcare provider market
Strong understanding of authorization workflows, denial management, and reimbursement policies
Prior experience in healthcare revenue cycle management or authorization services
Undergraduate degree or higher, or equivalent relevant experience
Skills
Strong attention to detail with analytical and problem-solving abilities
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Clear verbal and written communication skills
Ability to work independently, prioritize tasks, and manage multiple deadlines in a fast-paced environment
Additional information
Client-specific systems and payer workflow training will be provided
Role requires high documentation accuracy and strict compliance adherence
Opportunity to work closely with U.S. healthcare payers and clinical authorization workflows