February 2025 Newsletter

We’ve assembled the latest news for healthcare revenue cycle leaders to help you stay on top of industry challenges and adapt your revenue cycle management services.

Correction to Final Rulemaking and Comment Period for Ambulatory Surgical Center Payment
CMS has released correction to technical and typographical errors in a final rule (with comment period). This rule appeared in the Federal Register on November 27, 2024 under the title: “Medicare and Medicaid Programs: Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems; Quality Reporting Programs, including the Hospital Inpatient Quality Reporting Program; Health and Safety Standards for Obstetrical Services in Hospitals and Critical Access Hospitals; Prior Authorization; Requests for Information; Medicaid and CHIP Continuous Eligibility; Medicaid Clinic Services Four Walls Exceptions; Individuals Currently or Formerly in Custody of Penal Authorities; Revision to Medicare Special Enrollment Period for Formerly Incarcerated Individuals; and All-Inclusive Rate Add-On Payment for High-Cost Drugs Provided by Indian Health Service and Tribal Facilities” [1].

Payment Year 2019 Rerun for Payment Recovery
CMS has notified all Medicare Advantage organizations and pertinent entities that have a practice of submitting risk adjustment data, that the agency will be running risk scores under payment year 2019 for the purpose of payment recovery during 2025. Entities have an obligation to delete incorrect data regardless of whether the Medicare Advantage organization identifies incorrect diagnosis data prior to the risk adjustment deadline [2]. This could impact revenue cycle management companies around the country. 

HHS Guidance for Evaluation of Sex Differences
The agency has published guidance on the opinions of the FDA on the topic of evaluation of sex differences in clinical investigations. Among other things, it lifts a restriction on women with childbearing potential from Phase 1 and Phase 2 trials [3]. Leaders involved in medical billing should take note. 

OIG Audit Reveals Improper Payment for Urinary Catheters
The report results were part of an audit spanning 2014 to 2021, in which CMS identified high levels of improper payments for urological supplies. These included intermittent urinary catheters. Of $303.3 million paid by Medicare, about $35.1 million was found to be paid improperly [4]. Hospital accounts receivable professionals could be impacted by this audit. 

50 New ICD-10-PCS Codes To Watch
CMS has announced an April release of an expansion of 50 additional ICD-10-PCS codes. They will be effective for any procedures performed between April 1, 2025 and September 30, 2025. The codes, which can impact hospital coding and healthcare revenue cycle solutions, will include both OR and non-OR procedures [5].

Release of 2025 PDE
CMS announced the planned release of the 2025 Prescription Drug Event Participant Guide. Available as of January 2025, the agency will release the guide broken into individual modules throughout the calendar year. These modules will be released sequentially and include Part D Payment Methodology, Data format, Employer Group Wavier Plans and Reports [6]. Physician revenue cycle management professionals should consider reviewing the guide. 

PDE Analysis Website News
CMS has provided information regarding the withheld and invoiced outliers, data quality review outliers, and reviews of manufacturer disputes related to postings on the Prescription Drug Event Analysis website. The memorandum updates any existing guidance, accounting for the Manufacturer Discount Program [7].

PDE Reports and Analysis Reporting Initiatives for 2025
CMS has provided an update on their continuing reporting initiatives for the 2025 benefit year. These initiatives support the agency’s efforts in improving the accuracy of sponsor PDE data. The agency is encouraging sponsors to take an “active and consistent approach” to addressing the accuracy of submitted PDE data and the work to resolve errors that lead to rejections of PDEs [8].

CMS Publishes MLN Fact Sheet
CMS has released the fact sheet for Complying with Documentation for Lab Services. The sheet describes Comprehensive Error Rate Testing program errors with medical documentation. It was created to help providers better understand their options in providing accurate and supportive documentation for the lab orders they create [9]. Billing companies and other revenue cycle management companies could find this useful.

References
[1] CMS, “Ambulatory Surgical Center Payment- Correction Notice to Final Rulemaking with Comment Period,” 2025. Available: https://www.cms.gov/medicare/payment/prospective-payment-systems/ambulatory-surgical-center-asc/asc-regulations-and-notices/cms-1809-cn.
[2] CMS, “Rerun of Payment Year (PY) 2019 for Purposes of Payment Recovery,” 17 January 2024. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/CMS/rerun_of_payment_year_2019_for_purposes_of_payment_recovery_g.pdf.
[3] U.S. Department of Health and Human Services, “Evaluation of Sex Differences in Clinical Investigations,” January 2025. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/FDA/evaluation_of_sex_differences_in_clinical_investigations_january_2025.pdf.
[4] HHS Office of Inspector General, “Medicare Improperly Paid Suppliers for Intermittent Urinary Catheters,” 6 February 2025. Available: https://oig.hhs.gov/reports/all/2025/medicare-improperly-paid-suppliers-for-intermittent-urinary-catheters/.
[5] C. Geiger, “BEWARE: Fifty New ICD-10-PCS Codes are Coming!,” RACmonitor, 10 February 2025. Available: https://racmonitor.medlearn.com/beware-fifty-new-icd-10-pcs-codes-are-coming/.
[6] CMS, “2025 Prescription Drug Event Participant Guide,” 14 January 2025. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/CMS/2025_prescription_drug_event_participant_guide_g.pdf.
[7] CMS, “Prescription Drug Event (PDE) Analysis Website for CMS Data Quality Review Outliers, Withheld and Invoiced Outliers, and Reviews of Invoiced Data Disputed by Manufacturers,” 17 January 2025. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/CMS/prescription_drug_event_analysis_website_for_cms_data_quality_review_outliers_withheld_and_invoiced_outliers_and_reviews_of_invoiced_data_disputed_by_manufacturers_g.pdf.
[8] CMS, “Continuation of the Prescription Drug Event (PDE) Reports and PDE Analysis Reporting Initiatives for the 2025 Benefit Year,” 17 January 2025. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/CMS/continuation_of_the_prescription_drug_event_reports_and_pde_analysis_reporting_initiatives_for_the_2025_benefit_year_g.pdf.
[9] U.S. Department of Health and Human Services, “Complying with Documentation Requirements for Lab Services,” December 2024. Available: https://www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/CMS/mln909221_complying_documentation_requirements_lab_services.pdf.

Medical Coding Outsourcing Companies Could Be Your Best Answer

Healthcare Leaders Are Increasingly Concerned About Upcoding. Medical Coding Outsourcing Companies Could Be Your Best Answer.

The risks around upcoding have incentivized many healthcare providers to consider medical coding outsourcing companies, and a recent survey proves that these concerns are only getting more severe. Healthcare fraud continues to be a primary concern for healthcare leaders, presenting not only an ethical challenge, but also forcing them to make strategic decisions around their revenue cycle operations to reduce the risk of upcoding and address any potential downstream impacts. 

Upcoding and the Benefit of Medical Coding Outsourcing Companies
Black Book Market Research released a survey just ahead of the 2025 American Health Information Management Association (AHIMA) Conference. The survey questioned health information management professionals around critical medical coding challenges in Q3 of 2024. It revealed multiple controversies in USA medical billing, particularly upcoding and fraud – a full 90% of respondents to the survey identified these two issues as a “major ethical dilemma for staff coders” [1]. 

Upcoding is an issue that impacts multiple stakeholders in healthcare, including patients and clinicians. For example, surgeons at the University of Virginia Hospital say that their administration has been pressuring them to bill in ways that overcharge patients. Surgeons spoke out about some difficult conversations [2].

“The message was, ‘You guys don’t bill enough, and there’s clear evidence that you could be billing more because this other group bills a ton. They bill double what you guys are billing…For us to bill more would be fraud, because we’re already billing more than we think we should’.”

This situation highlights the benefits of medical coding consulting and medical coding outsourcing companies – having external input to fill gaps in knowledge and awareness. 

Understanding the Source of Upcoding
Not all upcoding is the same. This type of medical coding error falls under two categories of abuse and fraud. Upcoding fraud is intentional, often for the financial benefit of the provider or an individual. Abuse is an unintentional mistake, but still a grave issue for the healthcare revenue cycle. This form of upcoding is often a case of someone billing for a service that is more complex than what was actually performed and can be traced back to a misunderstanding of how the coding system works. The root cause can go back to training or a misunderstanding of legality. 

Identifying Upcoding in Your Revenue Cycle
Upcoding is often discovered through whistleblowers (like the surgeons at the University of Virginia Hospital) or through medical coding audits, one of the services we offer at 3Gen Consulting. 

One of the key benefits of conducting regular medical coding audits through medical coding consulting vendors is uncovering upcoding issues and risks before they become a legal issue. 

Upcoding Risk Exists in Multiple Areas
The Black Book survey revealed multiple areas of coding challenges and complexity that could potentially contribute to upcoding risk. 

ICD-11 Means Increased Coding Complexity
The coming ICD-11 coding system presents new levels of complexity for all providers, including in home health coding, hospital billing, and physician billing services. It will feature about 17,000 unique codes and over 120,000 codable terms [3]. 

The survey found that 80% of respondents reported anxiety over training and the risk of increased coding errors. But still, only 11% of provider organizations have increased preparations, even while 87% are worried about readiness. 

Value-Based Care Coding Prompts Questions
Value-based care has left 64% of survey respondents with questions around just how adaptable their current coding practices are. This system requires proper documentation and 29% of the providers responding to the survey reported being challenged by aligning systems with this new model of reimbursement of billing and coding. 

Bundling is Controversial
Bundling services was a key concern for survey respondents, with 55% stating a belief that bundling under a single code actually underestimates the true scope of care. The answer, unbundling, often maximizes reimbursements but also increases the risk of being accused of fraudulent medical billing practices. 

AI Might Not Be Accurate
While artificial intelligence is touted by many as an ideal solution for coding, there is valid concern about its accuracy. A full 94% of survey respondents said they were worried about the nuance and accuracy of AI-generated codes, with 97% fearing the loss of human oversight. 77% also related concerns over the potential of AI to perpetuate biases in access to healthcare and medical billing and coding. 

Audits Are a Pressing Issue
The survey also revealed many respondents questioning the fairness of medical coding audits, largely due to the complexity of the coding system. 

85% of providers said that discrepancies identified during medical coding audits often lead to denials or demands for repayment. 

Addressing Upcoding in 2025 and Beyond
As medical billing and coding in healthcare become more complex, revenue cycle leaders should know that this trend will only continue. Adapting and adjusting to these changes will require a proactive approach, and one that considers the position of medical coding outsourcing companies and medical coding consulting. 

Leaders will also need to rethink their strategic use of tactics like third-party audits to identify root cause issues of upcoding and keep their revenue cycle functions at the highest level possible. We specialize in providing expert third-party support at 3Gen Consulting and invite you to start a conversation about your options with us today

 

References
[1] Black Book Research, “Medical Coding & HIM Industry Faces Mounting Challenges, According to Black Book’s Latest Poll Ahead of AHIMA 2024 Conference,” 18 October 2024. Available: https://www.newswire.com/news/medical-coding-him-industry-faces-mounting-challenges-according-to-22444692.
[2] E. Hemphill, “UVa surgeons detail ‘upcoding’ they say allowed health system to fraudulently bill patients,” The Daily Progress , 17 October 2024. Available: https://dailyprogress.com/news/local/business/health-care/uva-surgeons-detail-upcoding-they-say-allowed-health-system-to-fraudulently-bill-patients/article_192f0aa2-8b20-11ef-af72-2ba2dd7bf174.html.
[3] World Health Organization, “ICD-11 2022 release,” 11 February 2022. Available: https://www.who.int/news/item/11-02-2022-icd-11-2022-release.

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