HCC Risk Adjustment Coding Update for 2025

HCC Risk Adjustment Coding Update for 2025

Value-based reimbursement is driving expanded complexity in the healthcare industry, increasing the need for revenue cycle leaders to ensure patient conditions are captured accurately. One of the primary ways to do this is through hierarchical condition category (HCC) risk adjustment coding. 

To help you keep your HCC risk adjustment coding up with the challenges of 2025, 3Gen Consulting has put together this update of the latest research and findings in HCC risk adjustment.  

Why Research in HCC Risk Adjustment Coding Matters
One of the primary reasons that research in HCC risk adjustment coding is so important is that differences in calculations can shift incentives for different healthcare stakeholders. These codes are based on the complexity of a patient’s health condition, so coding can make a significant difference in reimbursement received. 

For example, highly complex patients will often receive higher reimbursement, so accurate coding of a patient’s chronic condition can increase their risk score, resulting in higher reimbursement. This is considered acceptable since the provider is assumed to be expending more time and resources managing more complex patients that require greater care. 

While this dynamic can be used for unethical purposes, not all coding differences are used illegally. Sometimes, there is an issue of coding simply being applied differently between Medicare and Medicare Advantage (MA) programs, which should ideally be similar in coding practices and reimbursement. This is of particular concern to government agencies since Medicare Advantage is growing at a significant rate. The Congressional Budget Office (CBO) has projected that the share of beneficiaries of Medicare Advantage will increase from 54% of eligible Medicare beneficiaries in 2024 to around 64% 10 years from now. Today, it is believed that Medicare Advantage plans are significantly overpaid in comparison to traditional Medicare plans. The Medicare Payment Advisory Commission (MedPAC) has estimated that, in 2024, MA payments were 22% higher than traditional Medicare, a difference of $83 billion [1]. These overpayments tend to benefit plans rather than beneficiaries, meaning that there is a financial incentive for plans to restrict care after members are enrolled, something that can result in delays and denials of service and ultimately, poorer outcomes for patients. 

Medicare Advantage Risk Adjustment Can Be Strengthened with Diagnosis Codes and Survey Responses
As things stand now under the existing Medicare Advantage risk-adjustment system, participating plans face questionable incentives. These include incentives to report diagnosis codes on their enrollee medical claims that reflect more severe health conditions and additional conditions. This action increases enrollee risk scores and payments. With the goal of improving risk adjustment integrity, some researchers have released a proposal including four alternative methods for constructing risk scores [2]: 

  • Calculating Hierarchical Condition Categories scores while excluding diagnosis codes from health risk assessments and chart reviews
  • Calculating HCC risk adjustment coding scores excluding diagnosis codes most subject to score inflation
  • Using pharmaceutical claims only 
  • Using self-reported survey responses alone or potentially in conjunction with diagnosis codes

They compared the predictive accuracy of each of these strategies against the standard HCC risk adjustment coding approach. The researchers did this using 2016–19 medical and pharmaceutical claims linked to Consumer Assessment of Healthcare Providers and Systems survey responses gathered from 151,432 Medicare Advantage enrollees. They found that, in relation to the standard HCC risk adjustment model, the models that combined survey responses with risk scores did a better job of predicting healthcare use. This approach explained 5.8-6.0 percent of the individual variation in total price-standardized Medicare Advantage utilization in comparison to 5.1%. The findings suggest that diagnosis codes can be used in conjunction with survey responses to improve Medicare Advantage risk adjustment results. 

Lack of Persistent Medicare Coding May Widen Risk-Score Gaps
Research from HealthAffairs has revealed that risk-score gaps could be attributable to differences in capture of diagnostic codes [3]. 

Medicare Advantage payments are adjusted using a risk-score model calibrated on demographic data and diagnostic data from traditional Medicare beneficiaries. This data is in turn applied to Medicare Advantage beneficiaries. If Medicare Advantage plans are capturing more diagnostic codes in comparison to traditional Medicare, they can receive higher payments in comparison. 

Researchers analyzed Medicare Advantage encounter data and Medicare claims from 2017-2019 to compare persistence of diagnostic coding under sixteen chronic conditions. Analysis found that the difference accounted for 2.85 percentage points (22.3%) of the Medicare/MA risk-score gap in 2020, amounting to $8.1 billion in Medicare spending. 

Work with 3Gen Consulting
As the complexity of HCC risk adjustment scoring increases and the need for certified risk adjustment coders grows, 3Gen Consulting is here to help support your revenue cycle needs. Schedule a call today to discuss how we can improve the efficiency and effectiveness of your risk adjustment efforts.

References
[1] P. N. Van de Water, “Growth in Medicare Advantage Raises Concerns,” Center on Budget and Policy Priorities, 10 January 2025. Available: https://www.cbpp.org/research/health/growth-in-medicare-advantage-raises-concerns.
[2] M. Bellerose, H. O. James, J. Shroff, A. M. Ryan and D. J. Meyers, “Combining Patient Survey Data With Diagnosis Codes Improved Medicare Advantage Risk-Adjustment Accuracy,” Health Affairs, vol. 44, no. 1, 2025.
[3] N. Ghoshal-Datta, M. E. Chernew and J. M. McWilliams, “Lack Of Persistent Coding In Traditional Medicare May Widen The Risk-Score Gap With Medicare Advantage,” Health Affairs, vol. 43, no. 12, 2024.

10 Signs You Should Consider Outsourcing Medical Billing Services

10 Signs You Should Consider Outsourcing Medical Billing Services

The medical billing landscape has undergone significant changes in the last few years, and more are on the way. From changes to billing around the COVID-19 pandemic to the pending implementation of ICD-11, revenue cycle leaders will benefit from rethinking their relationship with medical billing outsourcing companies, regardless of what strategies have been effective in the past. But at 3Gen Consulting, we’ve run across some companies that are still reluctant. Unfortunately, this is often because they do not recognize the signals that their medical billing services need external support. 

To help you and your leadership better determine where and how you should look for opportunities to outsource medical billing, we’ve put together these signs that it’s time to walk away from the status quo and look for vendor partners who can support your needs in a changing revenue cycle landscape. 

Keeping up With Coding and Billing Changes Is Too Expensive
Billing changes have been constant over the last few years, and more are coming.

The American Medical Association (AMA) has released new Current Procedural Terminology (CPT) for 2024, which includes 349 editorial changes, 230 additions, 48 deletions, and 70 revisions. ICD-11 includes the integration of new diseases and conditions, enhanced diagnostic detail, and adjustments to the classification system. 

Keeping billers and coders up to date with these changes requires extensive training and support. If you’ve been struggling with the cost of these requirements, it might be time to outsource medical billing

You Can’t Find Specialized Skills
Changes in medical coding and billing means that providers need more billers and coders to ensure their revenue cycle processes remain efficient and effective. Unfortunately, at the same time, the country is experiencing shortages of these professionals. 

The AMA reports a 30% shortage in medical coders, putting increased pressure on providers to stretch resources and reduce turnover of their existing staff [1]. If you are struggling to find the professionals needed to maintain quality in your medical billing services, it’s time to consider outsourcing. 

You’ve put it off
Outsourcing medical billing services should be a tactic all healthcare providers consider. 

There are always multiple benefits to consider, including increased efficiency, reduced costs, and freeing resources up for higher value tasks. It’s likely that, in the past, your leadership has considered outsourcing, but not taken action for myriad reasons. In that same time, you’ve likely missed out on growth and efficiency opportunities. 

As complexity in the healthcare revenue cycle increases, the opportunity cost of waiting longer is only increasing. Now is an excellent time to restart your evaluation of outsourcing options

Your Staff Is Dealing With Burnout
Burnout isn’t just a problem for clinicians. Because of the nature of the work and pressure to perform, billers and coders can also end up feeling overworked, overwhelmed, and eventually, they’ll become subject to burnout. This occupational phenomenon is recognized by the World Health Organization and has its own code under ICD-11 [2]. 

If your staff is exhibiting symptoms like reduced performance, stress, physical issues, and emotional exhaustion, it might be time to review a list of medical billing outsourcing companies. 

You’re not Dealing with Specialized Coding Needs
Depending on the type of organization you’re responsible for, your billers and coders might need specialized training or even certifications. For example, billers and coders for ambulatory surgery centers will need a different knowledge set than those working in urgent care and they’ll need a different set than those working in a large hospital. 

If your staff isn’t properly specialized or are struggling to keep up with your specific needs, outsourcing might be a smart choice in the near future. 

Your Skills and Needs Aren’t Aligned
With all the changes in healthcare, it’s likely that your billing and coding needs will be shifting in the near future. Changes around price transparency, surprise billing, and medical necessity guidelines mean that you will need different skills to maintain revenue cycle health. 

To keep up with these and even get ahead of changes, it’s smart to make an effort to outsource medical billing services

You’re Falling Behind on Revenue Cycle KPIs
If you’re tracking your most critical revenue cycle KPIs, you’ll know where you might have issues. 

Key indicators of revenue cycle health, like denial write-offs, clean claim rates, bad debt, and aged A/R give you whether you should consider medical billing outsourcing companies as a solution in turning these numbers around and keeping them as healthy as possible. 

Your Costs Are Too High
Are you tracking the ROI on your billing and coding investment? Is your cost to collect within the industry benchmark of 2-4% of net patient revenue? Answering these questions can be difficult, considering hidden costs like inefficiency, denials, bad debt, payment delays, and general overhead. 

But if you’re seeing signs that your costs are creeping up and you’re not getting the return that should be expected of your medical billing services, outsourcing is an option you should consider. 

Your Cashflows Are Declining 
Many organizations are struggling with cash flows. In 2023, the average days cash on hand had fallen below 200 for nonprofit hospitals and health systems [3]. But cash flows can be a challenge for any organization. 

When cash flows are crunched, it’s smart to look for opportunities in your revenue cycle to make some changes. One option you should never take off the table is outsourcing, since working with an experienced vendor can help you access efficiencies and skills that might be too resource intensive for your organization or might take too long to access through reforming internal processes. 

Your Denials Are Creeping Up
Denials are a constant challenge in the healthcare revenue cycle, and that isn’t changing any time in the near future. Providers report that in the last two years, denials have only gotten worse [4]. The primary culprits were prior authorization issues and missing or inaccurate data. 

These are issues that can often be addressed through outsourcing, especially if you’ve tried handling these challenges internally with little success. 

At 3Gen Consulting, we understand that there are many reasons why revenue cycle leaders might want to outsource part or all of their billing and coding operations. To explore your options, set up a call with us today.

References
[1] J. Lubell, “Addressing another health care shortage: medical coders,” American Medical Association, 19 April 2023. Available: https://www.ama-assn.org/about/leadership/addressing-another-health-care-shortage-medical-coders.
[2] K. Forston, “Burnout: The Struggle is Real,” AAPC, 2 April 2020. Available: https://www.aapc.com/blog/50072-burnout-the-struggle-is-real/?srsltid=AfmBOopeUgUI9ds77NAyJWnWJ8kRvLNA6UO63XrB5j-5mO88l9iBSBHP.
[3] J. Ray, “Nonprofit Hospitals’ Cash Flow is Crunched. Can Leaders Right The Ship?,” HealthLeaders, 28 August 2024. Available: https://www.healthleadersmedia.com/revenue-cycle/nonprofit-hospitals-cash-flow-crunched-can-leaders-right-ship.
[4] S. Vogel, “Providers say claims denials are increasing: survey,” Healthcare Dive, 25 September 2024. Available: https://www.healthcaredive.com/news/provider-claims-denials-increase-2024-experian-health-study/727999/#:~:text=Nearly%20three%20in%20four%20providers,up%20between%202022%20and%202024.

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