Current Openings

1. Operations – Accounts Receivable

  • Department
    Operations – Accounts Receivables
  • Number of Positions
    15
  • Designation
    Process Associate
  • Job Role
    • Calling the Insurance companies in US for checking the status on claims on behalf of the providers
    • Taking necessary actions as per Standard Operating Procedures
    • Deliver the required productivity, quality, TAT.
    • Adherence to ISO procedures and compliances.
  • Job Requirements
    • Under graduate / Graduate
    • Minimum typing speed of 25wpm
    • Basic knowledge of computers
    • Willing to work as per US Calendar and US shifts
    • Prior experience in Accounts receivable would be an advantage
Apply Now

2. RCM Manager

  • Department
    Operations
  • Number of Positions
    1
  • Designation
    RCM Manager
  • Job Role
    • Lead a team of analysts and team coach to do AR follow. Guide team to reduce AR ageing and optimize collections.
    • Manage day-to-day activities with the team.
    • Respond to clients on any process related queries and manage 1st level escalations.
    • Perform quality check on the A/R follows or EOB denial analysis work done by the team before it is sent to the clients.
    • Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
    • Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
    • Develop processes to improve productivity and quality of the team.
    • Mentor analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow up skills and work ethic.
    • Participate in the new pilots projects & work towards proper transition of knowledge to team.
    • Work with managers to resolve any personnel problems or conflicts that may arise in the team.
    • In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement.
    • Identify trends within the portfolio to aid collections and improve the productivity.
  • Job Requirements
    • Graduate/Post-graduate in any stream
    • A minimum 8 years of experience in an A/R follow-up medical billing, denials management
    • Must be skilled in MS PowerPoint and Excel
    • Strong leadership and mentoring skills
    • Able to juggle multiple responsibilities at one time
    • Excellent verbal and written English language communication skills
    • Extremely high level of attention to detail
    • Target oriented and AR resolution mind set
    • Team player
    • Strong analytical background
    • Strong knowledge of Health care vertical in RCM space
    • Keen eye for process and quality improvement
    • Good communication skills
    • Problem solving skills
    • Good People Management Skills
    • Good Project Management Skills
Apply Now

Looking to explore opportunities in the BPO Healthcare Sector?