1. Operations – Accounts Receivable
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Department Operations – Accounts Receivable
- Number of Positions 15
- Designation
Process Associate- Job Role
- Calling the Insurance companies in US for checking the status on claims on behalf of the providers
- Taking necessary actions as per Standard Operating Procedures
- Deliver the required productivity, quality, TAT.
- Adherence to ISO procedures and compliances.
- Job Requirements
Apply Now- Under graduate / Graduate
- Minimum typing speed of 25wpm
- Basic knowledge of computers
- Willing to work as per US Calendar and US shifts
- Prior experience in Accounts receivable would be an advantage
2. RCM Manager
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Department Operations
- Number of Positions 1
- Designation
RCM Manager- Job Role
- Lead a team of analysts and team coach to do AR follow. Guide team to reduce AR ageing and optimize collections.
- Manage day-to-day activities with the team.
- Respond to clients on any process related queries and manage 1st level escalations.
- Perform quality check on the A/R follows or EOB denial analysis work done by the team before it is sent to the clients.
- Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
- Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
- Develop processes to improve productivity and quality of the team.
- Mentor analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow up skills and work ethic.
- Participate in the new pilots projects & work towards proper transition of knowledge to team.
- Work with managers to resolve any personnel problems or conflicts that may arise in the team.
- In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement.
- Identify trends within the portfolio to aid collections and improve the productivity.
- Job Requirements
Apply Now- Graduate/Post-graduate in any stream
- A minimum 8 years of experience in an A/R follow-up medical billing, denials management
- Must be skilled in MS PowerPoint and Excel
- Strong leadership and mentoring skills
- Able to juggle multiple responsibilities at one time
- Excellent verbal and written English language communication skills
- Extremely high level of attention to detail
- Target oriented and AR resolution mind set
- Team player
- Strong analytical background
- Strong knowledge of Health care vertical in RCM space
- Keen eye for process and quality improvement
- Good communication skills
- Problem solving skills
- Good People Management Skills
- Good Project Management Skills
- Designation
- Designation